eBooks
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Generating Profit With Artificial Intelligence And Machine Learning In Cybersecurity
7/17/2019
Just a few decades ago cybercrimes were the work of amateurs – and hackers were purely motivated by enjoyment. In fact, the most notorious cybercrimes in the 1980s were executed by a group of teenage boys known as the 414s. After breaking into more than a dozen high-profile systems, including those at Los Alamos National Laboratory, they were only charged with two years of probation.
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SLAs: The Foundation for Stronger Customer Relationships
6/11/2019
Your service level agreement (SLA) sets the tone for your relationship with a new client by outlining your responsibilities, your client’s responsibilities, and the terms and timelines you will both work under. When you’re clear on expectations, you’ll be able to measure and manage the user experience in a meaningful way and position yourself as a trusted advisor. The better your agreement, the more you and your clients benefit.
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How To Make Money In The Cloud
6/11/2019
You’ve read about it on blogs and tech magazines, and heard about it from podcasts and YouTube videos: If you’re a technology solutions provider, you absolutely need to offer cloud services! You might be hesitant about this endeavor, but the numbers speak for themselves. By the year 2020, it’s estimated that nearly one quarter of all IT spending will be budgeted on the cloud. The global Software-as-a-Service (SaaS) market is projected to grow from $49 billion just two years ago to $67 billion by next year.
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A Complete Guide To Pricing IT Services
6/11/2019
Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs are too high or you’re in the wrong market.
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The KPIs Top MSPs Rely On For Success & How To Use Them In Your Business
6/11/2019
As a technology solution provider, how do you know you’re on the right path to success?
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The Ultimate Guide To As-A-Service
6/11/2019
Adding to Your Service Offering is Challenging. This guide covers everything from business planning to client retention. Read it from cover to cover or jump to what interests you by clicking through the contents.
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4 Ways to Overcome End-User Resistance To Adopting RFID
4/23/2019
Radio frequency identification (RFID) isn’t new, but it’s still a new application for many different verticals across the channel. While some businesses have been eager and interested to adopt the technology, it has overall been a difficult sell for many other end-users.
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6 Reasons To Start Selling Networking Solutions Tomorrow
4/23/2019
Every successful executive knows you have to keep up with the trends, your competitors, and the shifts happening within your industry to remain competitive. This is especially true of companies selling technology solutions, as our industry is driven by change and innovation. As you work to learn and become knowledgeable about emerging technologies, new integrators are entering the space and competing for your customers. To this point, it’s critical for VARs to continually add complimentary products and services to their offering.
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RFID: Why It Matters For Business Growth
4/23/2019
Forty years ago, barcode scanning revolutionized retail and logistics. Today, a new technology is transforming the way business handles inventory, merchandise—and people. It’s RFID, and it represents enormous potential benefits for you and your customers.
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Selling Recurring Media: A Guide To Growing Profits
4/23/2019
Every business student knows about the ‘blade and razor’ model—the idea that when you’re selling razors, you can just about give away the handle because you make your real money on the blades. In the world of business technology, it’s not quite that simple… but it is true that you can make more money and serve your customers better by focusing on consumables.